Contact Us
We'd love to hear from you. Please reach out with any questions or booking inquiries.
Address
Godawari 2 Teghari Kailali, Nepal
Frequently Asked Questions
Below are the most common questions our guests ask. If you don't find the answer you need, please feel free to contact us directly.
What are your check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is until 12:00 PM (noon). Early check-in and late check-out are subject to availability and may incur additional charges.
Is breakfast included in the room rate?
Breakfast is included in most room rates. For specific room types, please check the inclusions when booking. Our breakfast buffet offers a wide selection of international and local Nepalese dishes.
Do you offer airport transfers?
Yes, we offer airport transfer services for an additional fee. Please contact our reservation team in advance to arrange your transfer. Our drivers will be waiting for you at the arrivals terminal with a name sign.
Are pets allowed at the resort?
Unfortunately, we do not allow pets at our resort, except for certified service animals. We want to ensure a comfortable environment for all our guests, including those with allergies.
What is the cancellation policy?
Our standard cancellation policy allows free cancellation up to 48 hours before check-in. For special rates or packages, different terms may apply. Please check the specific terms when booking.
Do you have accessible rooms for guests with disabilities?
Yes, we have specially designed accessible rooms with features such as wider doorways, roll-in showers, and accessible amenities. Please contact us in advance to ensure we can accommodate your specific needs.